Privacy Policy

SynthoSense Limited Privacy Policy

Effective Date: [26 March 2024]

SynthoSense Limited (“SynthoSense”, “we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect and how we use it when you visit or use our website ([Insert Website URL]) (the “Website”) or our AI platform (the “Platform”).

1. Information We Collect

We collect several types of information from and about users of our Website and Platform:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, or postal address. We only collect this information when you voluntarily provide it to us, such as when you contact us through our contact form or create an account on our Platform.
  • Usage Data: We collect information about how you use our Website and Platform, such as the pages you visit, the features you use, and the time you spend on our platforms. This information is collected automatically through cookies and other tracking technologies.
  • Device Information: We collect information about the device you use to access our Website and Platform, such as your device type, operating system, browser type, IP address, and device identifiers. This information is collected automatically.

2. Use of Your Information

We use the information we collect for the following purposes:

  • To provide and operate our Website and Platform;
  • To process your requests and respond to your inquiries;
  • To improve our Website and Platform;
  • To send you marketing and promotional communications (with your consent);
  • To analyze how you use our Website and Platform;
  • To personalize your experience on our Website and Platform;
  • To comply with legal and regulatory requirement.

3. Sharing of Your Information

We may share your information with third-party service providers who help us operate our Website and Platform, such as cloud storage providers, data analytics providers, and marketing automation providers. These third-party service providers are obligated to keep your information confidential and to use it only for the purposes we have disclosed.

We may also share your information if we are required to do so by law or in the good faith belief that such action is necessary to conform to applicable laws or legal processes served on us, or to protect and defend the rights or property of SynthoSense or its users.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your use of our Website and Platform. Cookies are small data files that are placed on your device when you visit a website. They can be used to remember your preferences, track your activity on the website, and understand how you interact with our Website and Platform.

You can disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website and Platform.

5. Data Retention

We will retain your information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

7. Children’s Privacy

Our Website and Platform are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using our Website and Platform, you consent to the transfer of your information to these countries.

9. Your Rights

You have certain rights with respect to your personal information. These rights may vary depending on the laws of your jurisdiction. You may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate personal information;
  • Request deletion of your personal information;
  • Object to the processing of your personal information;
  • Withdraw your consent to the processing of your personal information; and
  • Request a restriction on the processing of your personal information.

To exercise any of these rights, please contact us using the contact information below.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about updates.